Contact us

We’re here to help you. From ordering and shipping, to returns: all your questions answered here.

You are always welcome to contact us regarding TRUE NORTH or our products. If you have a question regarding an order, please have your order number and name ready. Customer service can be contacted by phone +45 70 22 33 37 Monday to Friday between 9:00 AM and 4:00 PM CET or on email on customerservice@truenorthcosmetics.com. You can also reach us on Facebook.

Returns TRUE NORTH gladly accept returns. You have to return the merchandise no later than 14 workdays from the date of receipt. Returns should be sent to:
TRUE NORTH COSMETICS AsP
Hvidovre,
BYVEJ 55
Att.: Web Shop
Denmark

You will find in this page our terms and conditions.